Terms of Service
These terms cover Vital’s Discord app, website at vitalbot.dev and staff dashboard (the Service). Please read them with the Privacy Policy. By using the Service, you agree to these terms. If you administer a server, you are responsible for having authority to configure Vital there.
1. Who can use Vital
You must meet Discord’s minimum age and any higher minimum age that applies where you live. Vital is not directed to children under 13. You must comply with Discord’s Terms of Service, Community Guidelines and applicable law. Some features may have additional age or classification restrictions. A general account-age statement does not make gambling-like features suitable for all ages.
Vital is currently in staged early access. Installations are limited to approved servers. Approval is not a promise that the Service will be available in every country, on every server or indefinitely.
2. Server administration and permissions
Server owners and authorized staff choose settings, staff access, moderation actions, ticket categories and virtual prizes. Vital’s own role settings do not grant Discord permissions. Server staff are responsible for their rules, moderation decisions, appeal process and the lawful use of members’ information.
Staff must check configuration changes before confirming them and grant only the access Vital needs. Keep staff accounts secure. Do not share bot tokens, OAuth secrets, passwords or dashboard session credentials. Tell us promptly if you suspect unauthorized access.
The dashboard provides configuration and authorized records. Member punishments remain Discord commands. Discord administrators retain the platform access Discord gives them, including access to private ticket channels. Vital cannot override that platform behavior.
3. Acceptable use
Do not use Vital to harass people, discriminate unlawfully, evade Discord enforcement, send spam, steal credentials, exploit bugs, access another server’s data, probe internal networks or interfere with the Service. Do not upload unlawful content or add unnecessary sensitive information to reasons, evidence references, settings or support requests.
Do not automate abusive requests, manipulate rankings through fake accounts, duplicate rewards or exploit virtual currency errors. Report a bug privately rather than using it for an advantage. We may correct a demonstrated exploit while preserving legitimate obligations and keeping an audit of the correction.
4. Virtual currency, items and prizes
Emeralds, balances, items, badges and rewards are virtual features of Vital. They are not money, cryptocurrency, securities or stored monetary value. There are no real-money purchases, cash-out, valuable Minecraft redemption or website casino games. Do not sell, buy, exchange or promise real-world value for Vital currency, accounts, items or prizes.
Server staff can configure virtual rewards and limits. Participation requirements and claim deadlines are shown for achievements and seasons. A reward that cannot fit in a wallet or inventory remains claimable under its stated deadline; users need to make room. Season scoring uses eligible activity and does not reset wallets or bank balances.
Virtual features may change, have limits or become unavailable. Except where mandatory law requires otherwise, virtual balances and items do not create a right to a monetary payment. We may investigate errors and make documented corrections. Existing game and trade obligations are settled under their normal rules before account deletion; requesting deletion does not create a new refund entitlement.
Existing gambling-like Discord features remain restricted to the approved testing stage. Their availability does not represent Australian classification approval or permission for broad release. Separate classification and legal assessment is required before expanding access. Vital’s website does not offer gambling gameplay.
5. Tickets, moderation and Minecraft
Tickets are conversations in private Discord channels. Vital stores ticket metadata, not transcripts or copies of attachments. Closed tickets become read-only, may be reopened within 24 hours, then their channels are deleted by the configured cleanup process. Discord, channel participants and authorized administrators may process or retain information independently of Vital.
Database retention and privacy cleanup do not automatically remove staff logs or other messages already delivered to Discord. Server administrators control those Discord copies. Active tickets, unresolved moderation and scheduled actions can require operator review before a data-deletion request is completed.
Automod can make mistakes. Custom detection begins with alerts; server staff must explicitly configure stronger actions. Staff should review incidents and use an appeal process. Deleting your Vital account does not reverse a Discord ban or another server moderation decision.
Minecraft integration is limited to Java server status and player counts. Vital is not affiliated with or endorsed by Mojang, Microsoft or Discord. It provides no RCON, console access, account linking or conversion of virtual rewards into valuable Minecraft goods.
6. Privacy and data requests
The Privacy Policy describes collection, service providers, retention, overseas processing and available controls. You can request access, correction or deletion, or contact the operator by email if you cannot sign in. Server owners should tell members which Vital features they enable and avoid collecting information beyond what is needed.
7. Availability and changes
Vital is an early-access service provided without a paid subscription. We take reasonable care, but cannot promise uninterrupted availability, error-free features or permanent storage. Discord, hosting providers and network conditions may affect the Service. Keep independent records that you are required to retain; do not rely on Vital as an emergency, legal or regulated recordkeeping service.
We may update features, limits and these terms. Material changes will be dated and communicated through the website or an appropriate in-service notice before they apply where reasonably possible. Urgent security, legal or platform changes may take effect sooner. If you disagree with updated terms, stop using Vital and use the privacy request process for your data.
8. Suspension and ending use
You can stop using Vital at any time. Server owners can remove the app from their server. We may restrict access to address abuse, security, legal obligations or Discord policy requirements. Where practical, we will explain the reason and provide a way to contact us. We may preserve only information needed for a specific unresolved obligation or legal requirement, as explained in the Privacy Policy.
9. Intellectual property
Vital’s branding and original website content belong to their respective owners. You may use the Service for its intended purpose, but may not imply that you operate or are endorsed by Vital. You retain rights to your own content. These terms do not transfer ownership of Discord messages to the operator.
10. Consumer rights and responsibility
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Where the law permits a limit, responsibility for a claim is limited to losses reasonably foreseeable from a failure to use reasonable care, considering the nature of this free early-access service. No limit applies where it would be unlawful, including for fraud or other non-excludable liability.
Australian law applies to the operation of the Service, subject to mandatory rights and laws that apply to you elsewhere. This does not remove your right to complain to a regulator or use a court or tribunal available under mandatory consumer law.
11. Contact and complaints
Send support, legal or privacy concerns to korbyadams@gmail.com. Explain the issue and include only the information needed to identify it. We aim to acknowledge requests promptly and work with you toward a resolution. These terms and the Privacy Policy are operational documents, not a legal certification or a guarantee of Discord verification.